If you have any questions, view our Frequently Asked Questions (FAQ) page by clicking here.
If you need further assistance for your orders, have comments or suggestions, please feel free to contact us:
Monday - Friday (8:00 AM - 5:00 PM PST)
*On business day, we will back to you within 24 hours.
If your order was made on Amazon, we suggest you contact Amazon directly, as we don't have the authorization to check out the orders made on Amazon.
1. Login your Amazon account > choose "Your orders" > find the order ID > click "Contact seller". They will reply to your message within 24 hours.
2. Amazon’s service hotline is 1-888- 280 4331, they are available for 24 hours x 7 days.
We appreciate your time and understanding in this matter.