FAQ
Hello, how can we help?
Rules and benefits for Creator in this campaign
[Arousar Giveaway campaignt, hot start]
Dear creators! Thank you for your interest and participation in this campaign!
Before participating in the campaign, you need to know some rulest:
① Each creator can only receive 3 samples of different styles at a time for each number;
②You need to complete these tasks:
A: Upload a product demonstration video of ≥15s on the Offer Wall page.
B: Upload ≥3 product usage pictures on the offer wall page.
Note:
Each sample needs to complete these 2 tasks. When you complete a sample task, the status will be displayed as completed, and the number of applications will be reset. If you apply for other samples that you have not applied for, you also need to complete the corresponding tasks.
You can check your task completion progress on the Offer Wall.
PRIZES:
1. The samples you apply for through this campaign are completely free;
2. We will select high-quality videos and pictures from the videos and pictures you uploaded and share them on our social media platform for promotion and @ your personal account, and post them in the review of our official website for a long time.
3. We will select creators for long-term cooperation, give priority to free samples of new Press-on nails styles, and provide a certain number of creator fan benefits.We will send the details by email.You can ask through our customer service email or official WhatsApp.
Arousar looks forward to meeting everyone who loves life and pursues quality. Please pay attention to the official website news when this compaign ends. The compaign is limited and first come first served! Here, we are not only the relationship between consumers and brands, but also like-minded partners. Dear, you can share your Arousar story or expectations and write a wonderful chapter for us together. Come and participate in our Giveaway compaign, experience the fashionable items of trendy life for free, and make every touch an extraordinary beginning!
About the rules and benefits of this Customer Compaign
[Arousar Giveaway Compaign, hot start]
Dear customer! Thank you for your interest and participation in this competition.
We sincerely invite you to become our product experience officer for this compaign!
Before participating in the compaign, you need to know some rules:
①Participants can only receive a single style sample once per number;
②You need to complete these steps:
A: Upload a product demonstration video of ≥15s on the Offer Wall page.
B: Upload ≥3 product usage pictures on the offer wall page.
Note:
Each sample needs to complete these two steps. When you complete a sample step, the status is completed, and the number of applications will be reset. If you apply again, you also need to complete the corresponding steps, and so on. You can check your step completion progress on the Offer Wall.
PRIZES:
1. The samples you apply for through this competition are completely free;
2. We will select high-quality videos and pictures from many experience officers to share on our social media platform for promotion and @ the selected experience officer’s account, and post them in the review on our official website for a long time.
Arousar looks forward to meeting everyone who loves life and pursues quality. Please pay attention to the official website for the end time of this compaign. The compaign is limited and first come first served! Here, we are not only the relationship between consumers and brands, but also like-minded partners. Dear, you can share your Arousar story or expectations and write a wonderful chapter for us together. Come and participate in our Giveaway Compaign, experience the fashionable items of trendy life for free, and make every touch an extraordinary beginning!
Is Arousar Press on Nails and other nails’ products waterproof?
Yes! You can wash dishes, shampoo your hair, shower while wearing Arousar. Arousar press on nail are reusable.
Will Arousar damage my natural nail?
Don’t be worried. Arousar is mild and non-irritating to the skin.There is no harsh nail glue and the removal process is super easy.
Can I use Aro usar on missing, damaged or ingrown nails?
You should ask your doctor for advice before using nailart products if you are missing a nail, if cuticles are inflamed, if nails are ingrown, damaged or in very poor condition or if you have fungal growth.
Why my discount code is not working?
If your discount code is not working please contact customer service on Customer-Service@Arousar.Com before you make your payment.Only proceed to make your final payment once you see that your code is valid as refunds cannot be issued for a code after a purchase has been made.
How do I select the right nail size?
Choosing the right size will help the Press-on Nails fit more securely.
How do I use my Arousar press on nails?
To ensure that your Arousar nails adhere properly, you must first free your nail surface of oil and other debris. Please follow the steps below.
How do I remove my Arousar press on nails?
Don’t force or pull ! To protect your natural nails, nail removal requires a gentle removal. Soak nails in warm soapy water for 10 minutes. If the nail is still on strong, soak for another 2-3 minutes. Then follow the steps below.
Why some of my nails won't stay on, am I use them wrong?
No worries babe! If some nails are coming off before others, it is usually because the glue application to each nail was not consistent. Simply add more glue to your natural nail and a dot to the back of the artificial nail then re-apply it.
Be sure to review the Prep & How To Apply section to ensure the application process is being followed correctly. Perfect nail application requires careful preparation and following the instructions is critical to ensure a long-wearing, instant manicure.
How long do press on nail last?
Press on nails can be worn for long or short term wear, and they can last up to two weeks. While acrylic and gel nails are known for breaking off quickly, press on nails are incredibly durable, so you do not need to worry about them getting damaged or peeling off. This is why many nail lovers are ditching the nail salon and making the switch to press on nails.
Where is my order and How can I track it?
1. All of the placed orders will be processed and dispatched within 48 hours. Some items with high prescription and shortage may experience possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2. Get your tracking number through your own account, and Track your Order.
How long will it take to receive my order?
We process most orders within 3-4 business days of receiving the order, Monday through Friday. Orders arrive within 5-10 business days.
You will receive a confirmation email with tracking as soon as your package ships.
I've had an issue with my delivery. who do I contact?
If you are having an issue with your delivery please contact the courier firstly and email us on Customer-Service@Arousar.Com.
Please make sure you have your name and order number to hand so we can trace this for you.
I received a faulty or incorrect item. What can i do?
If you have received a faulty or incorrect item then please contact customer service on Customer-Service@Arousar.
Please provide your order number, images of the faulty/incorrect item and packaging it arrived in.