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Free Shipping

Shipping

How much is shipping? How much for express shipping?

We provide free shipping to all purchases above USD 19.99.

For orders below USD 19.99, we charge a flat rate of USD 6.99. An additional USD 6.99 fee for express shipping can be added during checkout.  

 

Shipping:

Affected by Covid-19, there will be some delay in the delivery.

Shipping logistics providers: DHL, UPS, TNT, FedEx, and EMS (usually)
Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only 
Estimated Delivery Time: Within 5-14 working days(Shipping times are only estimates and unfortunately, cannot be guaranteed.)


What are the shipping times?

It takes around 48 hours for the order to get processed. After your order has been processed, it takes around 5 to 14 business days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays.

Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our www.17track.net. Please allow 1 to 3 working days for the tracking information to show.

 

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at service@dolermax.com if you believe you have provided an incorrect shipping address.

Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
 

Dolermax Note:

1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 
2. When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 
3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at service@dolermax.com within 3 business days after receiving shipping.
 

Orders Tracking:
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on the carrier's official website 24 hours a day.
1. Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
2. Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.

20% off for Ordering 2+ Items

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